1. Hours of Operation

tndhairaccessory.com is open 7 days a week, 24 hours a day. Online orders can be accepted at any time.

2. Billing

Your account with tndhairaccessory.com securely saves all of the information that was submitted during registration process. After registration is completed you should have your profile and default shipping information.

We accept :

VISA, MasterCard, AmericanExpress, Discover, Paypal, Google Checkout

3. Shipping

- We ship all items via USPS. The shipping cost is flat rate as following

Service	Shipping Rate	Estimate Delivery Time
USPS Ground(For U.S.A)	$5.00	4 to 7 Business Day
USPS Priority( For U.S.A)	$7.00	2 to 3 Business Day
USPS EXPRESS(For U.S.A)	$25.00	1 to 2 Business Day
Handbags-USPS(Ground)	$8.00	4 to 7 Business Day
USPS International Priority  USPS International Priority Handbag	$26.00 $35.00	4 to 7 Business Day

- International orders will be shipped by USPS Global Priority (Ship to Canada, United Kingdom, Australia, Japan and all other international shipping).

-Free Shipping on all U.S.A orders over $100.00.

- Please make sure to enter correct shipping address in order to receive items on time. Customer will be responsible for any other charges and fees if address is entered incorrectly. PO Box is NOT allowed for shipping address.

- ORDER PROCESSING & TRACKING
You will receive a tracking number when your order is shipped. Please allow 24 hours to view your shipping status.

- SHIPPING PROCEDURE WITH USPS
We ship out all available items for orders placed before 3 p.m. during normal business days. Any orders placed after 3 p.m. will be processed the following business day.

-Gift Wrap Available for Free.

We have gift wrap available for free. Please write gift wrap when you check out.

4. Return Policy

If you are not happy with your purchase for any reason (no questions asked), you may return the package for a full refund within 14 days from the time the package is shipped. The package must be returned in the original condition including the box and tag.  If any tag missing  or removed tag from original conditions will be no returnable. You MUST  contact us via e-mail and receive a Return Processing Code Number (RPC#) prior to return shipping in order to receive your refund. This RPC# must be written on the return package box.

***All Returns will be refused back to sender if missing RMC# or arrived RMC# expired. All RMC# will be expired from our systems after 14 days from RMC# created date.

Return Address : Will advise you by email.

*** The shipping and handling fee is not refundable. ***

Our on-line electronic commerce environment is safe, easy to use and respectful of our customers privacy. E-mail communications to us are accessible only by designated recipients. Your personal information and e-mail address will not be shared with anyone.

We provide our customers with the latest in Internet electronic commerce security. All transactions on our Web site are encrypted using Secure Sockets Layer (SSL) to ensure your personal and credit card information is safe. This technology works best when the site is viewed using Microsoft Internet Explorer or Netscape Navigator. You will know you are in an encrypted area when you see a solid key in the browser status bar when using Netscape Navigator or a closed lock when using Internet Explorer. Look for these signs before entering your billing information. If you have any concerns about ordering electronically, use one of the alternative ordering options.

6. Referral Program

How it works

It's simple and easy. Do you konw a family member or friends that is looking for hair accessory, jewelry or handbags? Fill out the send this site to a friend form blow the page red button and click send button.

When your referral check out, they must entered referral from email address. Once we receive your email address from your friend, We will email you credit coupon. You can use our credit coupon when you check out.

7. Questions

If you have any questions about our products or shipping policies, please use our online contact form or email at tndhairaccessory@gmail.com